top of page


The Medicare AI incident: a case for better guardrails, not less AI
Recent headlines about an OpenAI agent accessing an Australian government Medicare statistics portal have understandably caused concern. The incident deserves scrutiny. An AI agent gained unauthorised access to non-public aggregate health statistics and internal files on 18 June. The government says there is no evidence that personal Medicare records were accessed, or that the wider Services Australia network was compromised. However, the delay in reporting the incident was r

Frank Sunthorn
Sep 303 min read
bottom of page